100% Australian Owned

Get a Free Quote

OzBizDigital Terms & Conditions of Service

Terms & Conditions Overview

Last Updated: July 29, 2025

Please read these Terms of Service ("Terms," "Terms of Use") carefully before using the www.ozbizdigital.com.au website (the “Website”) operated by OzBizDigital ("us," "we," or "our").

These Terms govern your access to and use of the Website, including any services, content, or features provided by OzBizDigital. They contain important information about your legal rights, responsibilities, and limitations of liability. By using this Website, you agree to comply with and be bound by these Terms in full.

OzBizDigital is a registered company in Australia, specializing in digital marketing services for tradespeople and small businesses.

  • Business Name: OzBizDigital
  • ACN: 631 547 030
  • Registered Address: 23 Nash Street Bardia 2565, NSW

These Terms apply to all visitors, users, clients, and others who access or use the Website. If you do not agree with any part of these Terms, you are not authorized to access or use our website or services.

Pricing & Service Offerings

OzBizDigital offers a range of digital marketing services, programs, and digital products through our website (www.ozbizdigital.com.au). All prices for our services and products are clearly listed and are inclusive of applicable taxes, duties, fees, and other associated charges unless stated otherwise.

We reserve the right to update our pricing at any time. Any such changes will not affect services already purchased unless those services are on a recurring or subscription basis.

Purchases & Payment Terms

When you make a purchase on our website, payment will be processed through trusted third-party payment providers. Currently, OzBizDigital accepts payments via:

  • Stripe
  • PayPal

These platforms support various payment methods including:

  • Visa
  • MasterCard
  • American Express
  • Bank Transfer

OzBizDigital is not responsible for the collection, storage, use, or security of your billing information handled by these third-party providers. You acknowledge that all payment information provided to us and to these processors is accurate, complete, and that you are authorized to use the payment method selected.

Cancellation Policy

You may cancel any service or subscription offered by OzBizDigital by contacting our team or submitting a cancellation request via the Website. Cancellations must be made at least 30 days before the start of the next billing cycle.

  • No cancellation fees will apply.
  • Refunds are not provided for cancellations after services have commenced or been delivered.
  • Cancellations requested outside the specified window may not take effect until the next cycle.

We also reserve the right to cancel any purchase or service prior to its execution. In such cases, OzBizDigital will provide at least 14 days' notice. Please note that no refunds will be issued if we cancel your purchase under these terms.

Refund Eligibility & Process

OzBizDigital offers refunds on purchases of our services and digital products under limited circumstances.

To be eligible for a refund, you must submit a written request within 14 days of the original purchase date by contacting us via email or through the Website.

Refunds are only considered under the following condition:

  • The service or product delivered was incorrect or faulty, as acknowledged and agreed upon by OzBizDigital.

Please note that no refunds will be issued for any reason beyond those listed above.

You are not required to return any goods or services to receive a refund.

Advance Payment Policy

In some cases, OzBizDigital may require an advance payment before commencing work on a service or delivering a digital product. This payment is a partial amount of the total project cost and is used to cover our initial project planning, resources, or campaign setup expenses.

Please be aware:

  • Advance payments are non-refundable, whether the cancellation is initiated by the client or by OzBizDigital.

Deposit Policy

We may also request a deposit to secure your position in our project calendar or reserve access to certain services or packages. Deposits are applied toward the final cost of your project or service.

Please note:

  • Deposits are non-refundable in all cases, including if you cancel your project or if OzBizDigital cancels the service.

Warranty on Purchases and Services

At OzBizDigital, we stand behind the quality of our goods, services, and digital products. We provide the following warranties in accordance with Australian Consumer Law:

Warranty on Goods

When you purchase goods from OzBizDigital, we guarantee that:

  • The goods will be of acceptable quality
  • The goods will be fit for their intended purpose
  • The goods will match the description or sample provided
  • We have the legal right to supply the goods
  • Any express warranties made will be honored
  • You will have undisturbed ownership and possession of the goods
  • The goods will be free from undisclosed securities
  • Repairs and spare parts will be reasonably available where applicable

Australian Consumer Law entitles you to a replacement or refund for major failures, and compensation for any other reasonably foreseeable loss or damage. If a product fails to meet acceptable quality standards but the failure is not considered major, you are entitled to have the goods repaired or replaced.

Warranty on Services

When you purchase services from OzBizDigital, we guarantee that:

  • Services will be performed with due care and skill
  • Services will be fit for the intended purpose and desired outcome
  • Services will be delivered within a reasonable timeframe

Under Australian Consumer Law, for major service failures, you are entitled to:

  • Cancel your service contract with us; and
  • Receive a refund for the unused portion of the service, or compensation for its reduced value

If the service problem is not major, we will rectify the issue within a reasonable timeframe, or you may be entitled to cancel the contract and receive a refund for the unused portion.

Warranty on Digital Products

When purchasing digital products from OzBizDigital, we guarantee that:

  • Digital products will be of acceptable quality
  • Digital products will be fit for their intended purpose
  • Digital products will match their description, sample, or demo
  • We have the right to supply the digital product
  • Any express warranties made will be honored
  • You will have uninterrupted access and usage rights
  • Digital products are free from undisclosed claims or restrictions

These digital products are also protected under Australian Consumer Law, and you are entitled to a replacement or refund for major faults, or repair/replacement for non-major faults.

Warranty Timeframes

All standard consumer guarantees under Australian law do not have a time limit.

All other express warranties offered by OzBizDigital apply for 30 days from the date of purchase, unless otherwise stated in writing.

How to Make a Warranty Claim

To initiate a warranty claim, please stop using the product or service immediately and contact us at:

Please note that we do not reimburse any costs you may incur when lodging a warranty claim.

Subscription Terms

OzBizDigital offers select services and digital products via a subscription model, which requires recurring payments to maintain ongoing access to those services.

The initial term of your subscription remains active until cancelled by you or by OzBizDigital.

Subscription Revocation

You may revoke your subscription by contacting us within 1 day of the original purchase. If revoked within this period, your subscription will not automatically renew, and no future charges will be applied.

Please note that upon revocation, you will lose access to the products or services included in the subscription.

There is no minimum purchase requirement to qualify for a subscription.

Renewal & Billing Policy

Unless otherwise stated, all OzBizDigital subscriptions automatically renew on a monthly basis using the payment method on file. You will continue to be billed at the applicable rate until you cancel your subscription.

How to Cancel Auto-Renewal

You may cancel automatic renewals at any time by contacting us via:

To ensure cancellation is processed in time, you must provide at least 30 days' notice prior to your next renewal date. Cancellations submitted after this period may result in one final charge before cancellation takes effect.

Once your cancellation is effective, you will no longer receive any products, services, or benefits provided under your subscription plan.

User Accounts & Responsibility

By creating an account on the OzBizDigital website, you confirm that you are 18 years of age or older and that all information provided during registration is accurate, complete, and up to date. Providing false, outdated, or incomplete information may result in the suspension or termination of your account without notice.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your device or account. You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

OzBizDigital reserves the right to terminate or suspend any account at our sole discretion, with or without cause. You may also request to delete or deactivate your account by contacting us or managing it directly through your user dashboard on our website.

Prohibited Activities

You agree to use the OzBizDigital Website in full compliance with all applicable laws and these Terms of Service. Any misuse of the Website may result in account termination or legal action. Below is a non-exhaustive list of prohibited activities:

  • Impersonating OzBizDigital, its employees, representatives, or affiliates
  • Falsely representing your identity, company, or affiliation with any third party
  • Sending unsolicited content such as spam, junk mail, chain letters, or promotions
  • Disrupting or interfering with any other user’s access, experience, or enjoyment of the Website
  • Engaging in actions that could damage, disable, or impair the Website or its infrastructure
  • Using automated tools (e.g., bots, spiders, scrapers) to access, monitor, or copy any content
  • Using manual methods to reproduce or distribute any material from the Website without permission
  • Introducing or transmitting malware, viruses, worms, trojans, or other malicious code
  • Attempting to hack, access, or damage any part of the Website, its servers, databases, or infrastructure
  • Launching or attempting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
  • Engaging in any activity that violates local, state, federal, or international laws

We reserve the right to take legal action against any user who violates these conditions and to report such violations to appropriate authorities.

Website Disclaimer (No Warranty)

The OzBizDigital Website is provided strictly “as is” and without any warranties, express or implied. This includes, but is not limited to, implied warranties of:

  • Acceptable quality
  • Fitness for a particular purpose or result
  • Conformity to description
  • Undisturbed possession
  • Clear title and ownership
  • Freedom from undisclosed securities
  • Performance with due care and skill

No warranties shall apply, whether arising under law, course of dealing, course of performance, trade usage, or otherwise.

Accuracy, Availability & Updates

While OzBizDigital makes every effort to ensure the accuracy and reliability of the content on our website, we do not guarantee that all information is current, complete, or error-free. The Website and its content may experience:

  • Delays in updates
  • Typographical or factual inaccuracies
  • Incorrect pricing
  • Unavailability of products or services

We explicitly reserve the right to correct any errors, update information, or adjust pricing without prior notice. Inclusion of any product or service on the Website does not constitute an endorsement or recommendation unless clearly stated.

If you believe any part of the Website, invoice, or purchase order contains an error, please notify us immediately using the contact details provided below.

Liability Disclaimer

To the maximum extent permitted by law, OzBizDigital (including its directors, employees, or affiliates) shall not be held liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from:

  • Your access to or use of the Website
  • Inability to access or use the Website
  • Errors or omissions in the Website’s content
  • Reliance on information or advice provided through the Website
  • Computer viruses, malware, or harmful code
  • Third-party content, services, or links

This limitation applies regardless of the basis of liability contract, tort (including negligence), strict liability, or otherwise—and even if OzBizDigital has been advised of the possibility of such damages.

If, despite these limitations, OzBizDigital is found liable for any damage or loss related to your use of the Website, our total liability will not exceed the total service fees you paid to OzBizDigital for the transaction(s) related to the claim.

This allocation of risk is an essential element of the agreement between you and OzBizDigital, and these limitations will survive even if a limited remedy fails its essential purpose.

Links to Third-Party Websites

The OzBizDigital Website may contain hyperlinks to websites operated by third parties. These links are provided solely for your convenience and reference.

OzBizDigital does not own, control, or manage the content, privacy policies, or practices of any third-party websites. We make no representations or warranties regarding the accuracy, completeness, or safety of third-party sites or their content.

It is your responsibility to take appropriate precautions to ensure that any links you access, or any files or software you download—are free of viruses, malware, worms, trojans, or other harmful components.

The inclusion of any third-party links on our website does not imply endorsement, sponsorship, or affiliation with the linked site or its operators unless explicitly stated.

Intellectual Property & DMCA Notice

All content on the www.ozbizdigital.com.au Website is ©2012 – 2025 OzBizDigital – An AgileSpike Company or licensed third parties. All rights reserved.

Unless otherwise stated, all materials on this Website including but not limited to logos, graphics, text, images, layouts, data, code, software, and sound files (collectively, “Content”) are the exclusive intellectual property of OzBizDigital and are protected under Australian and international copyright, trademark, and other intellectual property laws.

Any unauthorized use, reproduction, or distribution of this Content is strictly prohibited.

DMCA Procedure & Infringement Reporting

We respect the intellectual property rights of others and expect the same from users of our website. If you believe in good faith that your intellectual property rights have been infringed by any Content on this Website, you or your authorized agent may submit a notice titled:

“Infringement of Intellectual Property Rights DMCA”

Please include the following in your written notice:

  • Your full name, address, phone number, and email address
  • A physical or electronic signature of the authorized representative of the rights holder
  • A detailed description of the copyrighted or trademarked work that you claim has been infringed
  • The URL or location on the Website where the allegedly infringing material appears
  • A statement of good faith belief that the use of the material is not authorized by the copyright or trademark owner, their agent, or the law

⚠️ Incomplete notices will not be processed. Submitting false or bad-faith claims may result in legal liability, including damages and attorneys’ fees.

Please send all intellectual property claims to:

Applicable Law, Dispute Handling & Venue

These Terms of Service shall be governed by and construed in accordance with the laws of Australia, without reference to any principles of conflicts of law. The application of the United Nations Convention on Contracts for the International Sale of Goods, the Uniform Commercial Code (UCC), and Incoterms is expressly excluded.

Our failure to enforce any provision or right under these Terms shall not be deemed a waiver of such right or provision.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

These Terms represent the entire agreement between you and OzBizDigital regarding the use of this Website and supersede any prior or contemporaneous communications, whether oral or written, related to the Website or its services.

Governing Law & Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms including but not limited to their interpretation, performance, or breach shall be exclusively resolved in a court of competent jurisdiction in Australia.

By using this Website, you consent to submit to the exclusive jurisdiction and venue of courts located within Australia for the resolution of any legal disputes.

Changes to Terms of Service

OzBizDigital reserves the right to update or revise these Terms of Service at any time without prior notice. We encourage users to periodically review this page to stay informed about any changes. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

Contact & Support

If you have any questions or concerns about these Terms of Service, please contact us at: